Privacy Policy

Last updated: February 2026

Introduction

DIY Home Austria ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website diyhome-austria.at.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

We may collect information about you in various ways, including:

  • Personal Data: When you contact us via email, you voluntarily provide us with personal information such as your name and email address.
  • Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, access times, and the pages you have viewed.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve our website content and user experience
  • Analyze website usage patterns and trends
  • Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze traffic. Types of cookies we may use include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

We may use third-party analytics services to help us understand website usage. These services may collect information about your online activities over time and across different websites.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights Under GDPR

If you are a resident of the European Economic Area, you have certain data protection rights, including:

  • The right to access your personal data
  • The right to rectification of inaccurate data
  • The right to erasure ("right to be forgotten")
  • The right to restrict processing
  • The right to data portability
  • The right to object to processing

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@diyhome-austria.at

For privacy-specific inquiries, you may also contact the Austrian Data Protection Authority (Datenschutzbehorde) at www.dsb.gv.at.